1. Introduction & Acceptance
Welcome to Sleeperia (the "App"), a sleep health and mental wellness application. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your personal data when you use our App and related services.
BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU EXPRESSLY CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY IN ITS ENTIRETY, YOU MUST IMMEDIATELY CEASE USE OF THE APP AND DELETE IT FROM YOUR DEVICE.
This Policy is effective as of its last updated date and applies to all users of the App worldwide.
2. Information We Collect
We collect the following categories of information:
a) Account Information: Your name, email address, and authentication credentials when you register.
b) Health & Wellness Data (Sensitive Personal Data): Sleep patterns and duration, mood scores, anxiety levels, stress scores, daily tracking data, mental wellness check-in responses, routines, and wellness insights. This is sensitive personal data under applicable law and is collected only with your explicit consent.
c) Device Information: Device type, operating system, unique device identifiers, mobile network information.
d) Usage Data: How you interact with the App, features accessed, time and frequency of use, in-app actions taken.
e) Log Data: IP address, app crashes, performance data, browser type, and other diagnostic data.
f) Payment Information: Subscription details processed through our payment providers. We do not store full payment card details on our servers.
3. How We Use Your Information
We use the information we collect to:
• Provide, operate, maintain, and improve the App and its features
• Generate personalized wellness insights, sleep recommendations, and mental health analytics
• Process subscriptions and manage your account
• Send you service-related notifications, updates, and support communications
• Conduct internal analytics and research to improve our services
• Detect, prevent, and address technical issues, fraud, or abuse
• Comply with applicable legal obligations under Indian law (DPDP Act 2023, IT Act 2000, IT Privacy Rules 2011) and international law (GDPR, CCPA, LGPD, PIPEDA, APPI, and others)
• Enforce our Terms of Service and protect our legal rights
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), United Kingdom, and other GDPR-applicable jurisdictions, our legal bases for processing personal data are:
• Consent: You have given explicit consent, particularly for sensitive health data
• Contractual Necessity: Processing is necessary to provide the App services you requested
• Legitimate Interests: Analytics, security, fraud prevention, and service improvement, where such interests are not overridden by your rights
• Legal Obligation: Where processing is necessary to comply with applicable law
You may withdraw consent at any time by contacting us or deleting your account, without affecting the lawfulness of prior processing.
5. Data Sharing & Disclosure
WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL DATA TO THIRD PARTIES FOR THEIR MARKETING PURPOSES.
We may share your data only in the following limited circumstances:
a) Service Providers: With trusted third-party vendors (hosting providers, cloud infrastructure, analytics services, payment processors) who assist in operating the App, strictly under data processing agreements that bind them to confidentiality and appropriate data protection standards.
b) Legal Requirements: If required by law, court order, regulation, government authority, or to protect our legal rights, we may disclose information to the extent necessary and permitted by law.
c) Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.
d) With Your Consent: In any other case, only with your prior explicit written consent.
No health or wellness data is shared with third parties for advertising or commercial purposes under any circumstances.
6. Health Data - Special Notice
Sleep tracking data, mood scores, anxiety levels, stress levels, and other mental wellness data constitute sensitive personal data under the Digital Personal Data Protection Act 2023 (India), the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, the EU General Data Protection Regulation (GDPR Article 9), and equivalent laws globally.
Such data is:
• Collected only with your free, informed, specific, and unambiguous consent
• Used solely to provide and improve the App's wellness services to you
• Never disclosed to employers, insurers, government agencies, or other third parties without your explicit consent or a valid legal order
• Stored with enhanced security measures appropriate to its sensitivity
You may withdraw your consent to process health data at any time, though this may limit your ability to use certain features of the App.
7. Data Retention
We retain your personal data for as long as your account is active, or as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for a longer period under applicable law (e.g., financial records for tax compliance).
Health and wellness data is retained only for as long as required to deliver the service or as required by law, and is deleted upon your verified deletion request unless a legal hold applies.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure (Right to be Forgotten): Request deletion of your data, subject to legal retention obligations
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Restrict Processing: Request that we limit how we use your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time without penalty
• Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising your privacy rights
• Right to Nominate (DPDP Act 2023): Nominate another individual to exercise rights on your behalf
These rights apply under: GDPR (EEA/UK), DPDP Act 2023 (India), IT Rules 2011 (India), CCPA (California, USA), LGPD (Brazil), PIPEDA (Canada), APPI (Japan), and other applicable laws.
To exercise any of these rights, please contact us at: privacy@sleeperia.com. We will respond within the legally required timeframe (typically 30 days).
9. Data Security
We implement industry-standard technical and organizational security measures to protect your personal data, including:
• Encryption of data in transit (TLS/SSL) and at rest
• Access controls and authentication requirements
• Regular security assessments and vulnerability testing
• Data minimization and purpose limitation practices
• Staff training on data protection
HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM LIABILITY FOR UNAUTHORIZED ACCESS, HACKING, DATA BREACHES, OR OTHER SECURITY INCIDENTS THAT ARE BEYOND OUR REASONABLE CONTROL. IN THE EVENT OF A DATA BREACH, WE WILL NOTIFY AFFECTED USERS AND RELEVANT AUTHORITIES AS REQUIRED BY LAW.
10. Children’s Privacy
THE APP IS NOT INTENDED FOR USE BY INDIVIDUALS UNDER THE AGE OF 18 YEARS.
We do not knowingly collect personal data from children under 18. Under the Digital Personal Data Protection Act 2023 (India), processing of personal data of children requires verifiable parental consent, and we prohibit minors from registering.
If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at contact@sleeperia.com and we will take steps to delete such information promptly.
11. International Data Transfers
Your personal data may be transferred to, stored in, and processed in countries other than India, including countries that may not have data protection laws equivalent to those in your jurisdiction.
Where such transfers occur, we ensure appropriate safeguards are in place, including:
• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions where applicable
• Binding Corporate Rules or other legally recognized transfer mechanisms
By using the App, you consent to the transfer of your information to countries outside your country of residence, including India, subject to these safeguards.
12. Third-Party Services
The App may integrate with or contain links to third-party services, including analytics platforms, payment processors, and cloud service providers. These third parties have their own privacy policies and data practices.
WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES, DATA SECURITY, OR CONTENT OF ANY THIRD-PARTY SERVICES. We encourage you to review the privacy policies of any third-party services you interact with through the App.
Our use of third-party analytics tools is governed by data processing agreements that restrict their use of your data to providing services to us.
13. Cookies & Tracking Technologies
The App may use analytics tools and device-based tracking technologies (collectively, 'Tracking Technologies') to collect usage data, improve performance, and understand user behavior.
These may include:
• Device analytics identifiers
• App performance monitoring tools
• Crash reporting tools
You can opt out of certain tracking by:
• Adjusting your device's privacy settings
• Opting out via your device's advertising ID settings (iOS: Limit Ad Tracking; Android: Opt out of Ads Personalization)
Opting out may affect some functionality of the App.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF DATA, LOSS OF PROFITS, LOSS OF GOODWILL, PERSONAL INJURY, OR ANY OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP.
• OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THIS APP OR THIS POLICY SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR INR 500 (FIVE HUNDRED RUPEES), WHICHEVER IS GREATER.
• WE EXPRESSLY DISCLAIM ALL LIABILITY FOR DATA BREACHES, UNAUTHORIZED ACCESS, OR SECURITY INCIDENTS THAT ARE CAUSED BY EVENTS BEYOND OUR REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO THIRD-PARTY CYBERATTACKS, FORCE MAJEURE EVENTS, OR USER NEGLIGENCE.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so the above limitations may not apply to you to the extent prohibited by law.
15. Disclaimer of Warranties
THE APP AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED, ERROR-FREE OPERATION.
IMPORTANT HEALTH DISCLAIMER: THE INFORMATION, INSIGHTS, RECOMMENDATIONS, AND CONTENT PROVIDED BY THE APP ARE FOR GENERAL WELLNESS AND INFORMATIONAL PURPOSES ONLY. THEY DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF A QUALIFIED PHYSICIAN, PSYCHIATRIST, PSYCHOLOGIST, OR OTHER LICENSED HEALTHCARE PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE REGARDING A MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF SOMETHING YOU HAVE READ OR SEEN IN THE APP.
WE DO NOT GUARANTEE ANY SPECIFIC HEALTH OUTCOMES OR IMPROVEMENTS FROM USING THE APP.
16. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Sleeperia, its owners, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
• Your violation of this Privacy Policy or our Terms of Service
• Your misuse of the App or its features
• Your violation of any applicable law or regulation
• Your infringement of any third-party rights
• Any inaccurate or false information you provide to us
• Your use of health information from the App without consulting a qualified healthcare professional
17. Grievance Officer (India - DPDP Act 2023)
In compliance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, we have appointed a Grievance Officer to address complaints and queries regarding personal data processing.
Grievance Officer: Salim
Email: contact@sleeperia.app
Address: Mumbai, India
You may raise a grievance or complaint related to your personal data with the Grievance Officer. We will acknowledge your complaint within 48 hours and resolve it within 30 days of receipt.
If you are not satisfied with our resolution, you may approach the Data Protection Board of India (once established under the DPDP Act 2023) or any other competent authority.
18. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time at our sole discretion. When we make material changes, we will:
• Update the 'Last Updated' date at the top of this Policy
• Notify you via in-app notification, email, or a prominent notice within the App
YOUR CONTINUED USE OF THE APP AFTER ANY CHANGES TO THIS POLICY CONSTITUTES YOUR ACCEPTANCE OF THE REVISED POLICY. If you do not agree to the revised Policy, you must stop using the App and request deletion of your account.
We encourage you to review this Policy periodically.
19. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of the Republic of India, including but not limited to the Information Technology Act 2000, the Digital Personal Data Protection Act 2023, and the Indian Contract Act 1872, without regard to conflict of law principles.
EXCLUSIVE JURISDICTION - MUMBAI, MAHARASHTRA, INDIA: Any and all disputes, legal proceedings, lawsuits, claims, or controversies arising out of or in connection with this Privacy Policy, the App, or your use of our services - whether in contract, tort, statute, or otherwise - shall be subject to the SOLE AND EXCLUSIVE jurisdiction of the competent courts located in Mumbai, Maharashtra, India. No dispute shall be brought in any other court, tribunal, or jurisdiction under any circumstances.
By using this App, you and the App owner irrevocably and unconditionally submit to the exclusive personal jurisdiction of the courts in Mumbai, Maharashtra, India. Any legal action against us must be filed only in Mumbai, Maharashtra, India. We reserve the right to seek injunctive or other equitable relief in any court of competent jurisdiction in Mumbai, Maharashtra, India.
For users in the European Union/EEA, we honor all rights and obligations under the General Data Protection Regulation (GDPR). For users in California (USA), we honor rights under the California Consumer Privacy Act (CCPA). For users in Brazil, we comply with the Lei Geral de Proteção de Dados (LGPD). For users in Canada, we comply with PIPEDA. For users in Japan, we comply with the Act on the Protection of Personal Information (APPI).
If any provision of this Policy is found to be unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
20. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: contact@sleeperia.app
Grievance / Data Requests: contact@sleeperia.app
For data subject requests (access, correction, deletion, portability), please email us with the subject line 'Data Request [Your Request Type]' from the email address associated with your account. We will respond within the legally required timeframe.
Last Updated: July 2026